Home
Tours
Tickets
Faq
Blogs
Contact Us
Get Started →
Frequently Ask Questions
Home / FAQ
Get the Answers You Need
What services does Zoiseaux Travel Tours provide?
Zoiseaux Travel Tours offers island tours, airport transfers, and customized travel experiences to explore Mauritius in a unique way.
How can I book a tour?
You can book a tour directly through our website by selecting your desired package and completing the online booking form.
What is included in the tour packages?
Our packages typically include transportation, guided tours, and entry fees to attractions. Specific details are listed on each package page.
Do you provide airport transfers?
Yes, we offer airport transfers to and from any location on the island. You can book this service online or contact us directly.
Are your tours suitable for families?
Absolutely! We have a range of family-friendly tours and can customize itineraries to suit your group’s needs.
What payment methods do you accept?
We accept all major credit cards, debit cards, and online payment options. Payments can be made securely through our website.
Can I pay on the day of the tour?
Advance payment is required to confirm your booking. This ensures your spot is reserved.
What is your cancellation policy?
Cancellations made 48 hours before the tour will receive a full refund. Cancellations made after this period may not be eligible for a refund.
Can I reschedule my tour?
Yes, rescheduling is possible, subject to availability. Please contact us at least 48 hours before your scheduled tour.
How long do the tours last?
Tour durations vary depending on the package. Each tour's duration is mentioned on its specific page.
Do you offer private tours?
Yes, we offer private tours for those looking for a more personalized experience. Contact us to arrange your private tour.
What should I bring on the tour?
We recommend comfortable clothing, sunscreen, a hat, water, and your camera to capture the beautiful sights.
Are meals included in the tours?
Meals are included in some packages. Details are available in the package description.
What languages are your tours available in?
Our guides speak English and French. If you require a guide in another language, please let us know in advance.
What type of vehicles do you use for tours?
We provide comfortable, air-conditioned vehicles for all our tours.
Are your tours wheelchair accessible?
Some of our tours are wheelchair accessible. Please contact us to discuss your requirements before booking.
Can you pick us up from our hotel?
Yes, we offer hotel pick-up and drop-off for most tours. Please provide your hotel details during the booking process.
How can I contact Zoiseaux Travel Tours?
You can contact us via email or phone. Visit our "Contact Us" page for details.
Do you offer customer support after working hours?
Our support team is available during business hours. For urgent queries, please email us, and we will get back to you as soon as possible.
What if I have a complaint or feedback?
We value your feedback! Please email us or fill out the contact form on our website. We will address your concerns promptly.
Contact us Now
Didn’t find Answer then Contact us.